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  1. EDU Support

General Articles

  1. FAQ

    1. How to Get the Best Help from the Chat Assistant
    2. Camera Not Working
    3. ‘ERR_PROXY_CONNECTION_FAILED’ error: GoGuardian installation issues leading to ‘No internet’
      4. See all 10 articles »

  2. Personal Recommendations

    1. Why should I open learning apps from my learning hub?

  3. Dash

  4. Coaching

    1. How to Participate in Coaching Sessions

  5. Testing

    1. Quick Start Guide: Placement Tests in TimeBack
    2. Why ISEE and SSAT Test Questions Aren't Available for Review
    3. Advancing to the Next Grade Level: Aiming for Mastery
      4. See all 4 articles »

  6. Getting started

    1. Generating HAR File in Browser
    2. Changing names or email addresses for students
    3. Quicksight Dashboard Access
      4. See all 4 articles »

  7. Timeback

    1. Understanding Course Completion in TimeBack to plan student pacing
    2. How can Guides join a class and start monitoring student metrics in TimeBack Dash?
    3. How to book coaching calls for SAT and AP preparation in Timeback Dash