Start a conversation

Getting started

  • How to Request Student Onboarding (Novatio and Unbound Staff)

    Admissions staff at Novatio and Unbound Academy campuses can follow the instructions in this document to request onboarding for new students. How to Request Student Onboarding (Novatio and Unbound Sta...

  • Generating HAR File in Browser

    Generating HAR File in Browser Overview When you encounter various browser-related issues (e.g., a website is inaccessible, timeout while reaching resources, some UI elements are not displayed, etc.),...

  • Changing names or email addresses for students

    Important School staff must contact Support before correcting a student’s name or email address in the SIS, HubSpot, or any connected system. Never make these changes without consulting Support first,...

  • Quicksight Dashboard Access

    Aiming to streamline Support, Academics and Alpha Staff access to QuickSight, we have automated the QuickSight invitation process with ATLAS. Hereinbelow, you will find a quick breakdown on the option...

  • Device Enrollment at Alpha - Guide and Resources

    IMPORTANT: This article does not apply to students with "User-owned" Devices. Check the "Device ownership" column of the Education Tracker - Campus Matrix Overview All students with MDM owned devices ...